When our garage doors fail to work, it can be tempting to go to the first company who promises to fix it. However, when it comes to garage door replacement and repair, not all garage door companies are created equal.
Asking the right questions will give you a better idea of the garage door company’s professionalism and reliability. Before scheduling service, consider the following questions to help you find a technician you can trust.
1. Are Your Technicians Licensed And Trained?
The most important piece of information to find out before hiring a garage door replacement or repair is if the company’s employees are properly trained and licensed. When inquiring about the company’s credentials, ask how long they’ve been in business for and the extent of experience that their workers have.
Some homeowners attempt to fix their garage door themselves and offer their services to family and friends, but the system of a garage door is complex. It takes a skilled hand and proper training to get to the root of the problem so that the issue will be fixed properly.
2. What Are Your Safety Policies?
Garage doors compromise of high tension springs and heavy pieces that can be dangerous. A reliable company prioritizes the safety of your household and any visitors going inside your garage. This is why it’s important to know the safety measures that the technicians take to ensure that your garage door replacement or repair is installed well.
3. What Are Your Guarantees And Warranty?
A company that believes in its products and services will always back their work up with a warranty. This lets you know that they’re confident in their craftsmanship and you can rely on their technicians to complete the job successfully.
4. Can You Give Me An Estimate?
When you inquire about an estimate on a garage door service, ask about any additional service fees and any costs that you’ll need to anticipate in case your technician discovers a different issue. You want to look for the best value, experience, and efficiency rather than the company at a lower cost.
5. What Is Done During A Maintenance Visit?
Much like your vehicle, HVAC system, or check-ups with your family physician, scheduling regular maintenance is the best way to ensure that your garage door is working at an optimal level.
Ask your garage door company how often you’ll need to service your garage, what’s done during a maintenance visit, and if there is anything you should be doing between visits to lengthen the longevity of your garage door.
Many homeowners want to get their garage door fixed as quickly as possible, but improper work can lead to more issues down the road. It’s worth taking your time to research a good company that you can rely on for years to come.
Keep in mind that the above questions are basic inquiries for many service calls. Don’t hesitate to ask as many questions as you need to – the right company will be happy to answer them.